Does your company, or someone you know need some talented help? I enjoy leading and working with a cross function agile team finding creative ways to solve problems utilizing out of the box thinking and concept to completion ownership and care. I have a strong technical background programming in UNIX/Linux, Perl, PHP, C, Java, Oracle, Postgres, and MySQL working with web sites and databases. Experiences in working directly with the business to meet corporate goals combined with my technical skills make me a great asset to any team. Please take a look at my resume below.

ITPro@CliffHearn.com

www.LinkedIn.com

Personal Cell: (205) 529-6384

Professional Experience
2011-Current	Senior Programmer Analyst (Lead), FIS - Birmingham, Alabama Serving as team lead, designing and building applications to better serve the clients of our customer relationship management software called Connections. Using soft skills to bring team closer and solve personal issues while working towards a better group dynamic. Using problem-solving skills to resolve issues, help clients, create a more stable system, and create disaster recovery plans for handling future issues.
2010-2011	Marketing Support/Services - Consumer Insight & Analytics, Group O (AT&T) - Birmingham, Alabama Designed and built mechanization system for Teradata reports by storing SQL and Excel formatting information in Oracle. System includes web and cron scheduled emails for validation and Excel reporting. Designed Oracle database to store nation wide U-verse usage. Approximately 1.2 billion records.
2008-2010	Senior Subject Matter Expert/Technical Architect, Amdocs (Contact with AT&T) - Birmingham, Alabama Lead team in implementing FL Extended Area Service (EAS) expansion, adding over 2 million calling points while coming in under budget (LAMP environment). Completed conversion of Legacy AT&T tariffs to Legacy BellSouth's Catalog of Prices and Rates system (BCPR); BCPR system was named best practices by new AT&T (UNIX-Oracle environment).
2007	Technical Architect, AT&T - Birmingham, Alabama Employee commendation for implementing State Commission ordered service restoration to 7 central office switches that were destroyed during Hurricane Katrina; about 4,000 customers were impacted (LAMP). Lead team in implementing expanded local calling area expansions that impacted over 200,000 AT&T customers by giving them larger calling areas. Mechanized interface into SimCall for billing simulations. Implemented a reign wide V&H coordinate upgrade on schedule in spite of multiple roadblocks (LAMP).
2004-2007	Senior Manager of Pricing Strategy (Senior Programmer/Analyst), BellSouth - Birmingham, Alabama Garnered multi-millions in annual benefits by mechanizing BellSouth's billing of switched access usage. Saved Network Services annual head count by mechanizing system feeds. Created best in class pricing, usage, and carrier access analysis tools for strategic pricing by directing IT purchases, installation, and configuration of multiple large (1TB) database warehouses (Oracle 8i/9i/10g). Targeted top 20% of high value customers for senior management by creating ISP/broadband study. Recovered company assets to assist in Hurricane Katrina losses by coordinating building equipment round up. Managed projects, served as team lead, and developed solutions that fit the client specifications and came in under budget. Migrated/ported and upgraded many applications and systems between DOS/Windows (1.3/9x/NT/2000/XP), LINUX (Red Hat/ Mandrake/ SuSE), and UNIX (HPUX/Solaris).
1996-2004	Manager in Usage Analysis (Programmer/Analyst), BellSouth - Birmingham, Alabama Reduced internal maintenance by 35% and increased client's update control by designing a customized reporting system, which allows clients access to control their data feeds and reports. Developed applications for updating databases, pushing data to remote sites, customizing reports, downloading data files, and navigating departmental web site. Reduced cost by developing web interfaces and reports to mechanize paper-reporting systems of over 1800 pages that had to be shipped out to multiple office locations across the region. Mechanized system interfaces to allow users a single point web access for multi-system changes including cross system runs, logs, and data transfers.

Independent Contractor
2001-Current	Photographer Captured weddings, birthday parties, family reunions, and other special occasions. Digitally edited photos to create customized collages, repair water and time damage, or cleanup red-eye and blemishes per client needs.
2000-Current	PC Repair/System Assistance/Teacher/Tutor Assisted and taught clients how to resolve software and hardware problems, installations, upgrades, and repairs. Helped clients determine the best system for the required needs and budget. Taught clients how to build websites, home networks, write programs, or use software.
1999-Current	Website Host/Designer/Programmer Assisted clients to have a better web presence by hosting, designing, and maintaining both business and personal websites.

Education
1996-Current	Postgraduate Classes - Company Training Program Java and JSP Programming, Oracle SQL Tuning Techniques, Oracle 9i SQL and PL/SQL, MCSE Classes, MCP, Interactive Web Designing, Introduction to Oracle: SQL and PL/SQL, Access 97, Java Programming, Visual BASIC 4, Relational Database Design, Structured Query Language, Developing Applications Using Informix-ESQL/C
1992-94	Troy State University - Troy, Alabama (Bachelor of Science, November 1994) Computer Information Science Major Business Administration Major

Community Involvement

Cub Scout Leader, Pack Photographer, Church Usher, Business Mentor

Computer Skills Current Skill Name   Experience DOS/Windows   17 years UNIX   17 years LINUX   17 years C   15 years CGI   15 years HTML   15 years JavaScript   14 years Perl   14 years PHP   12 years MySQL   10 years LAMP   10 years Oracle   8 years Team Lead   8 years Expect   7 years Project Management   5 years CSS   5 years VBA   2 years Postgres   1 years Teradata   1 year

Total Experience Most Recent UNIX/ LINUX (17 yrs), C (15 yrs), CGI/HTML (15 yrs), Perl (14 yrs), JavaScript (14yrs), PHP (12 yrs), MySQL (10 yrs), LAMP (10 yrs), Oracle (8 yrs), CSS (5 yrs), VBA (2 yrs), Postgres (1 yr) Administrator of LINUX, Connect:Direct, Apache, Netscape Enterprise Server, & UNIX IT Liaison Languages Assembler, Batch Script, C/C++/C# .NET, COBOL II, Expect, FORTRAN, Java/JavaScript, JCL, JECL, Pascal, Perl, Regex, RPGII, Shell Script/ksh/bash, SQL, VBASIC, VBA (Macros Embedded in Word and Excel) Databases Access, dBase IV, Informix, MySQL, Oracle 8i/9i/10g, Postgres, Teradata Operating Systems DOS, Linux (SUSE/Red Hat/Mandrake/Fedora), MVS, UNIX (HP-UX/Sun Solaris), Vax, VM/ESA, VSE/ESA, Windows 95/98/ME/NT/2000/XP/Vista/Windows 7 Network Applications IPX/SPX, Microsoft Networks, NetBEUI, NetManage, Novell NetWare, TCP/IP Web Programming ASP, CGI, HTML/DHTML/CSS, PHP, AJAX, XML, JSON Web Related Apache, Internet Explorer, Netscape, Netscape Enterprise Server Word Processors AmiPro 3.0, Microsoft Word 2010, Norton Editor, Professional Write, VI, WordPerfect 6.0 Spreadsheets As-Easy-As 3.01, Microsoft Excel 2010, Lotus 1-2-3 97, QuatroPro 4.0, VP Planner Utilities DJM, FTP, FTP Server, Gzip, Kermit, Norton Utilities, pcAnywhere, PC Tools, Pkware, SSH/Telnet, VNC, WinZip, X Windows Digital Editing / Graphic Design Adobe Photoshop, ImageMagick, Microsoft Photo Editor Business Function Office, Acrobat, Firefox, KEA, Rumba, Putty, Toad, EM, pgAdmin, SQL Assistant